Check WSIB clearance
Search the company with WSIB's clearance certificate lookup before you sign. A contractor with an active account can produce a current certificate the same day.
Reviews and contractor checks
Kitchener Paving Reviews: Where to Read Them and What to Check
Kitchener Asphalt Paving Pros has paved driveways, parking lots and laneways across Waterloo Region since 2013, and the owners behind those 2,500+ jobs are the fairest judges of our work. This page points you to where their reviews are posted and explains how to read paving reviews with a critical eye.
We do not republish review quotes on this site. You read them on the platform where they were written, next to every other paver in Kitchener, Waterloo and Guelph.
Reviews only tell part of the story, so the rest of this page covers the checks that protect you with any contractor: WSIB clearance, a written contract and Ontario's consumer rules.
Reading reviews
What to Look For in Asphalt Paving Reviews
The most useful paving reviews describe how a surface held up after a winter, not how it looked on paving day. Fresh asphalt always looks good, so give older reviews and updates more weight.
Reviews written a year or more later
Freeze-thaw is the real test in Waterloo Region. A review that reports no cracking, sinking or puddles after one or two winters tells you far more than a photo taken the afternoon of the job.
Details about the base and the bill
Look for customers who mention excavation, base depth or drainage, and whether the final bill matched the quote. Ontario rules say a final price can be no more than 10% over the estimate, so big surprises are a warning sign.
How the contractor answers complaints
Every busy paver gets a complaint eventually. What matters is whether the reply is specific, offers an inspection and follows through, or argues and goes quiet.
Patterns that suggest trouble
Be wary of a burst of short reviews in a single week, reviews that only praise a low price, or several mentions of deposits taken and crews that never came back.
When something goes wrong
How We Handle Problems After the Job
If something goes wrong with work we built, call or email with photos and we inspect within 7 days during paving season. Workmanship defects are repaired at no charge under our 1-year labour warranty.
The full list of what the warranty covers and excludes is on our about page with warranty terms and build standards.
Send photos
Email info@kitchenerasphaltpaving.ca or call 548-457-2043 with your address and roughly when the job was done. A wide shot plus a close-up with a coin or tape measure for scale helps us judge the problem before the visit.
On-site inspection
We look at the area in person within 7 days in season. We check for settling, standing water, loose stone or an open seam, and for causes such as a downspout, a heavy vehicle or a spill.
A straight answer
If it is a workmanship defect, we say so and book the repair. If it is an exclusion such as power-steering scuffs on new asphalt, we explain the cause, and those marks usually soften as the surface hardens through its first year.
Repair in the next paving window
Covered repairs are scheduled for the next suitable paving weather, since hot mix needs at least 5 C and a dry, unfrozen base. A defect reported in December is usually repaired after the asphalt plants reopen in spring.
Compare quotes
Comparing Paving Quotes Line by Line
Two driveway quotes can differ by thousands of dollars because they describe different jobs. Put them side by side and check that each one answers the same questions in writing.
| Line on the quote | What a solid quote says | Red flag |
|---|---|---|
| Area | Measured square footage, including the apron | A lump sum with no measurements |
| Removal | Old asphalt removed and hauled to recycling | Paving over the old surface without saying so |
| Base | Depth of new Granular A, compacted in lifts | No base depth, or "top up as needed" |
| Asphalt | Mix type (HL3 or HL8) and compacted thickness | "Two to three inches" with no mix named |
| Drainage | Slope direction and any catch basin work | No mention of where water goes |
| Permits and locates | Who handles the curb cut permit and Ontario One Call locates | "You don't need a permit" for a widening |
| Payment | Deposit of 10% or less, balance on completion | Large cash deposit or full payment up front |
| Warranty | Term, coverage and exclusions in writing | A verbal promise only |
An overlay can be the right call, as our asphalt resurfacing page explains, but the quote should say that is what you are buying. A full driveway removal and replacement quote should list the base depth it rebuilds to.
If you already have another contractor's quote, ask us to price the same spec so the comparison is fair.
Before you sign
How to Vet Any Paving Contractor in Kitchener
Checking a paver takes about 15 minutes and protects you whoever you hire. These six checks come from Ontario's consumer protection rules and the scams the OPP has warned homeowners about.
Get a written, itemized contract
Ontario requires home renovation contracts over $50 to be in writing. The contract should list the area, base depth, asphalt thickness, mix, drainage plan, start window, payment terms and warranty.
Know the 10-day cooling-off period
A contract signed at your home can be cancelled within 10 days. The Ontario guide for home renovation businesses also limits a final price to 10% over the estimate.
Keep the deposit to 10%
Ontario advises paying no more than 10% up front. We follow that: 10% books your date and the balance is due on completion.
Ask for proof of insurance
A contractor with commercial general liability insurance can send a certificate on request. Condo boards and property managers should ask to be named as additional insured.
Say no to leftover asphalt at the door
Crews that knock claiming leftover asphalt from a nearby job, quote a cash price and want to start today are a known scam. The OPP has warned about door-to-door driveway paving scams, which tend to leave a thin layer on an unprepared base.
Free quote
Get a Quote You Can Check Line by Line
The best way to judge a paver is a written quote you can hold up against the checks on this page. Whether you need a new asphalt driveway or parking lot paving, we book site visits within 2 to 3 business days from Kitchener to Guelph and the townships.
- WSIB clearance certificate emailed on request, usually the same day
- 10% deposit to book, balance on completion
- Itemized quote with base depth, mix and thickness
- Shop
- 324 Stirling Ave S, Kitchener, ON N2M 3H6
- Monday to Saturday
- 7:00am to 9:00pm
- Sunday
- 9:00am to 9:00pm